Police say more phone scams are circulating the area.
On Friday, Central Electric Cooperative warned its members that scammers are calling customers and saying that a service order has been issued to disconnect their electric service.
“CEC will not call and demand immediate payment over the phone via a debit or credit card. Service termination is always initiated with an electric bill statement, followed by a written letter. If you are unsure that the caller is associated with your co-op, hang up and immediately call the office at 1-800-521-0570,” according to an email from CEC.
State police are investigating an incident from a West Penn Power customer who told them someone called on Wednesday, July 25 claiming to be from West Penn advising that he owed additional money on his account and if he didn’t pay his power would be turned off.
Both power companies say they will never call and demand immediate payment over the phone. Service termination is always initiated with a letter in the mail.
Even if a caller sounds legit, you should hang up and call your power company directly to ask questions about your account.
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